Dedicated to improving the client experience by optimizing the sequence of processes involved. Transitioning from managing a lead to handling a case is covered in various materials. When we interact with new clients, we aim to make a fantastic first and lasting impression while fostering a relationship between the firm and the possible client. We understand what is client management. And make our interaction as much valuable as possible.
The Intake Specialists pre-screen all potential clients and acquire all important information that will help analyze a possible matter and contribute to the success of new cases in your area of expertise as part of our client management system. Our Lead Conversion Specialists can establish a rapport right away and convert leads. We also support creating new case files, entry of data, and data migration into Case Management Systems.
Our daily mission is to make every aspect of the attorney retainer experience as easy and stress-free as possible. With our phone answering service, our Intake Specialists ensure that no client's inquiry or concern goes ignored. Our client management system and support specialists are dedicated to providing excellent client service and can handle questions, submissions, requests, and chasing leads to conversion.